ArcLighter Shipping Info

We ship to the following countries:

  • Australia
  • Austria
  • Belgium
  • Brunei
  • Bulgaria
  • Canada
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Guernsey
  • Hungary
  • Indonesia
  • Ireland
  • Italy
  • Japan
  • Jersey
  • Laos
  • Latvia
  • Lithuania
  • Luxemborg
  • Macao
  • Malaysia
  • Malta
  • Netherlands
  • Norway
  • Philippines
  • Poland
  • Portugal
  • Romania
  • San Marino
  • Singapore
  • Slovakia
  • Slovenia
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • United Kingdom
  • United States
  • Vietnam

Shipping Costs

We offer shipping options via Holland Post and DHL. Please see the chart below for details on shipping options:

If you purchase... Shipping Price
1 ArcLighter Candle Lighter $5 USD via DHL (Holland Post not available)
2 or more ArcLighter Candle Lighters FREE via DHL
1 or more ArcLighter Candle Lighters + ArcLighter LED Charging Base and/or Impulse Pocket ArcLighter FREE via DHL
ArcLighter LED Charging Base and/or Impulse Pocket ArcLighter (without ArcLighter Candle Lighter) FREE via Holland Post

Delivery Times

All orders will be processed and shipped within 3-5 business days. Delivery times for shipments will vary by shipping company. These are general delivery times for our shipping methods.

Please note: once shipment has been sent your address cannot be revised. All shipping times are estimates and do not include any delays due to customs.

    Shipping Company Shipping Time
    Holland Post 20-35 days + 3-5 day processing time
    DHL 5-10 days + 3-5 day processing time

     

    Tracking

    Once your order has been processed you will receive a notification email which contains tracking information. It may take up to 5 days for the tracking information to be updated by the shipping company and available to view on their system.

    Please note: not all countries will display accurate tracking information. Shipments should still be delivered in the delivery times stated above. If your shipment exceeds the standard shipping times please contact us.

    Shipping Company Website
    Holland Post www.postnl.post
    DHL www.dhl.com

    Customs & Import Tax

    Import duties, taxes or other customs charges are not included in the cost and will be collected by the shipping company if applicable.

    Please check if your order will incur additional import duties, taxes or other customs related charges.

    We are not responsible for delays caused by the customs department in your country.

    Fulfillment

    All goods will be shipped from our warehouse in Asia.